Shipping Policy

Thank you for shopping with Kiksy.eu!
We aim to deliver your order as quickly and safely as possible. Please read our shipping details below.

Processing Time

All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or public holidays.

Shipping Methods & Delivery Time

  • UK Standard Shipping: 2–5 business days

  • UK Express Shipping: 1–2 business days (available at checkout)

  • EU Standard Shipping: 5–12 business days

Delivery times are estimates and may vary due to public holidays, customs, or courier delays.

Shipping Costs

Shipping costs are calculated at checkout based on your location and chosen shipping method. Free shipping promotions, if any, will be clearly indicated on the product page or at checkout.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email so you can monitor your shipment.

Lost or Damaged Items

Kiksy.eu is not responsible for lost or damaged items caused by the shipping carrier. We recommend using a trackable shipping method. If your order arrives damaged, please contact us within 48 hours with photos of the damage so we can assist you.